PRIVACY

AT SMITH LAKE FARM

YOUR PRIVACY

At Smith Lake Farm, we respect your privacy and are committed to protecting it through this Privacy Policy.

This Privacy Policy governs your access to and use of smithlakefarm.com, including any content, functionality and services offered on or through smithlakefarm.com (the “Website”).

When accessing the Website, we will learn certain information about you, both automatically and through voluntary actions you may take. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

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INFORMATION WE COLLECT ABOUT YOU

Information You Provide To Us. 

 

The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, bookings, providing comments, and providing information when ordering a product or service via the Website.

 

We use information you provide to us to deliver the requested service (or product), to improve our overall performance, and to provide you with offers, promotions, and information.

Information We Collect.

 

As you navigate the Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will include information about your location, how you navigate the Website, and any communications between your computer and the Website.

 

Among other things, we may collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve the Website and our services. To the extent that you voluntarily provide personal information to us, our systems associate the automatically collected information with your personal information.

Email Information.

If you choose to connect with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, by mail, and by telephone. This also applies when contact us through any of our forms using your email address or make a booking. For further information see the email policies below.

Email Policies.

We are committed to keeping your email address confidential. We don't sell, rent, or lease our subscription list to third parties, and will not disclose your email address to any third parties except as allowed in the section below, titled Disclosure of Your Information.

We will maintain the information you send via email in accordance with applicable laws.

In compliance with the CAN-SPAM Act, all emails sent from Smith Lake Farm will clearly state who the e-mail is from and provide clear information on how to contact us. In addition, all email messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further email communication from us.

Our emails provide users the opportunity to opt-out of receiving communications from us by reading the unsubscribe instructions located at the bottom of any email received from us.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the email.

Disclosure Of Your Information.

As a general rule, we don't sell, rent, lease, or otherwise transfer any information collected whether automatically or through your voluntary action.

We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.

We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.

We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our asserts and/or business.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

Use of Cookies.

Similar to other commercial websites, the website utilizes  “cookies” and server logs to collect information about how the site is used.

 

Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Wix Storage.

The website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Visitor's Rights.

We retain any information you choose to provide to us until: (a) you ask us to delete the information, (b) our decision to cease using our existing data providers, or (c) we decide the value in retaining the data is outweighed by the costs of retaining it.

We require only the information that is reasonably required to enter into a contract with you. We will not require consent for any unnecessary processing as a condition of entering into a contract with us.

If you don’t want us to process your data, please contact us at the address or email below.

Policy Changes.

We reserve the right to make policy changes at any time. If we make material changes to how we treat your personal information, we will notify you by email to the email address we have on file or through a notice on the Website home page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Us.

We welcome your questions or comments about this policy.

Smith Lake Farm

1481 Larkin Road

Merville, BC V9J 1G2

 

Email: info@smithlakefarm.com.

Effective June 28, 2020